In all walks of life teams exist to get results. Getting results depends on teams being both productive and positive. Teams can be highly productive running at 100 miles an hour but have low levels of morale.
We all know people who suffer from "Victimitis" — the poor-little-me syndrome whose verbal symptoms include: "They are doing it to me again," "There's nothing I can do," "It's all their fault."
When you conduct performance reviews, there is no way to guarantee that the discussion will end with both you and the employee in total agreement. This is especially the case if the review involves negative performance.
Attitude is the key to organizational success. If an organization is looking for the true secret to increase sales and productivity, it is simple; increase morale.
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