In a rapidly changing world, business leaders are finding it difficult to keep their competitive advantage on an on-going basis. Technology and cost control are no longer adequate to sustain the lead.

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In my previous blog entries I have argued about the validity of the People > Service > Profit idea and about the importance of Hiring Right. 

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Meetings are great opportunities to share information with your team, to build skills, to motivate, and to give your team a chance to sound off.

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Ask any group of managers if they view themselves as an elite group within their organization and you can be sure they will deny it. You'll hear comments such as: "I have an open-door policy"...

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Leaders need to make sure that their senior team and all their direct reports have well-defined roles and responsibilities that are linked to rewards and evaluations. This defines the first step, but it’s just the beginning.

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You do a great job of directing, coordinating, and controlling (i.e. managing); but are you equally effective at leading?

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