Imagine having the power to shorten a meeting. You would be providing people with what they most want and need—more time. You would be a hero. The power is within your grasp.

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Employee engagement is the lifeblood of successful organizations. When employees are deeply connected to their organization, they share the vision of their employer and not only commit to achieving overall goals...

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As you interact with employees, see each one as unique and gifted, especially the star employees. Your role is to find their innate gifts—creativity, facilitating, listening, intelligence, and so on.

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We live in an uncertain world and always have. There is no security in a job, a career or a way of life. Sooner or later each of us must face our own reality that our security is within us...

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Many theorists have tried to explain how and why teams develop. Each theorist offers a different perspective of leadership, but most agree that leaders need to be concerned with the group's content, process, and output.

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Under this title – and as part of my theme that People matter critically when pursuing a Customer-Focus strategy - I published two prior blog posts.

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