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Team Building

16/05/2012

Seven steps to confront poor performance

By Drake Editorial Team

It starts with a mediocre performance review, the kind where you sense there is something you are not being told. Then you find that you have been left off the project that was agreed as part of your development plan.

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16/05/2012

Six key contributors to successful team leadership

By Drake Editorial Team

Leading teams is challenging but in truth, certain ‘contributors’ can result in you being a more successful team leader. So what are the six key contributors to successful team leadership?

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18/04/2012

Winning the talent war in turbulent times

By Drake Editorial Team

No industry is immune to the influence of economic slowdowns. The pace of change can throw many organizations into knee-jerk reactions.

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18/04/2012

They are partners - not employees

By Drake Editorial Team

Talent management is a field that requires a healthy dose of leadership on the part of its practitioners who must be innovators and influencers.

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18/04/2012

The seven deadly sins of leadership

By Marilyn Lustgarten

You may be an expert in your field and personally good at what you do, but if your intention is growing the business, then you have to be able to bring on and lead others effectively.

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10/04/2012

Hiring right for a customer-focus culture

By Eric Fraterman

As soon as the customer walks into the store, reaches your Web site, calls your company, a friendly greeting from any (real, live, human) employee will make the customer feel welcomed.

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