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13/09/2011

Leadership lessons from great leaders

By Drew Stevens

A recent book from Lee Iacocca reminds me of the issues pertaining to leadership in America today. In his, book “Where have all the Leaders Gone? Mr. Iacocca reminds us of the ethical issues inherent in our system and challenges leaders to make amends.

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13/09/2011

7 ways engage gen y employees to help your company survive

By Mark Holmes

There are seven major trends that will impact most companies over the next ten years. There is also a link to those trends and how you can engage Gen Y employees to help your organization succeed.

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13/09/2011

Riding the waves of success until suddenly the environment changes

By Drake Editorial Team

Vision, Strategy and Execution…what needs to happen within an organization to ensure its people are enabled -- and capable of executing? Why does most execution fail?

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13/09/2011

Why most training fails

By Jim Clemmer

Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.

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12/09/2011

What do they really think of me?

By David Huggins

This is the concern that dares not show its face! Every leader I know has asked this question – but of him/herself, and rarely, if ever in public.

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09/09/2011

The people service profit chain

By Drake Editorial Team

The companies with the sharpest customer focus and who have made this into a market differentiator typically enjoy an above average profitability. In other words: Sharper customer focus leads to a sharper competitive edge.

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