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Recent Post

2012-07-18

Six strategies to building a stronger team

By Drake Editorial Team

In business, the main focus is often on the bottom line, and things like relationships get pushed to the back burner. But relationships are important in business, whether you are talking about relationships with your customers, your team members, or even yourself.

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2012-07-18

Managers’ alert - the cost of not delegating

By Drake Editorial Team

If you are a manager, you are probably trying to keep a whole host of tasks and projects moving forward at the same time. You probably know that you could achieve more if you were to delegate more. 

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2012-07-18

How to sustain organizational success through creative thinking – a seven step model

By Drake Editorial Team

In a rapidly changing world, business leaders are finding it difficult to keep their competitive advantage on an on-going basis. Technology and cost control are no longer adequate to sustain the lead.

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2012-06-19

Statistics are powerful

By Drake Editorial Team

This is something every writer knows, teachers embrace and politicians abuse. Leaders and managers are also very sensitive to the power of numbers, although they may not always use them wisely.

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2012-06-13

Bad customer service: “it’s the people, stupid” or “blame the bosses' policies”?

By Drake Editorial Team

In my previous blog entries I have argued about the validity of the People > Service > Profit idea and about the importance of Hiring Right. 

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2012-06-12 14:29:12

Be a better meeting manager

Meetings are great opportunities to share information with your team, to build skills, to motivate, and to give your team a chance to sound off.

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