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22/03/2013

How to instill behaviour that supports your corporate strategy

By Drake Editorial Team

If you have never considered how your employees’ behaviours affect your company’s overall success, perhaps you should. Your employees may have widely differing views of your organization...

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12/09/2012

Stopping employee de-motivators in their tracks

By Drake Editorial Team

We live in an uncertain world and always have. There is no security in a job, a career or a way of life. Sooner or later each of us must face our own reality that our security is within us...

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10/09/2012

Become the boss no one wants to leave

By Drake Editorial Team

Why would anyone want to be led by you? That’s the question that needs to frame your journey to becoming the boss no one wants to leave.

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10/04/2012

Hiring right for a customer-focus culture

By Eric Fraterman

As soon as the customer walks into the store, reaches your Web site, calls your company, a friendly greeting from any (real, live, human) employee will make the customer feel welcomed.

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15/02/2012

The 8 things your staff dislike about you

By Dr. Rhonda

As the boss, are you bringing your personal life to work? Are you often grumpy? You may have pet peeves about your staff, but they have pet peeves about you too. Find out the 8 things your staff dislikes about you...

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15/02/2012

The 8 things I dislike about my staff

By Dr. Rhonda Savage

Do you get frustrated with your staffs’ annoying workplace habits? Here are eight things to think about to prevent pet peeves from turning into bigger staff problems.

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